#Receiver 12.4 for mac how to#
#Receiver 12.4 for mac for mac#
#Receiver 12.4 for mac mac os#
#Receiver 12.4 for mac install#
#Receiver 12.4 for mac Pc#

Last question.what I do notice is that when I click on the icon that does not launch, and the Citrix Viewer pops up, if I close the Citrix Viewer, a quick blue, 'Windows Server 2012 R2' window pops up and goes away.

#Receiver 12.4 for mac Pc#

Still gave me the same error.What's surprising though was that either Receiver 12.2 or 12.3 DID NOT give the certificate error.Īnother thing I realized is that none of the applications in a specific folder will launch correctly! Ones that are not in the folder launch just fine! Thinking back a few months ago, I had another incident where a user, on a Mac, was trying to launch the SAME icon with the exact same issue! He had a Windows PC to use so that really wasn't a big deal it wouldn't launch on his Mac. I checked on my Windows PC, the certificate needed for the website, and then, on her Mac Sierra 10.12.4, I downloaded the certificate and imported it to her key-chain. When I had Receiver 12.5 installed, I would always give me the error, 'You have not chosen to trust VeriSign Class 3 public primary certification authority/cn.

#Receiver 12.4 for mac install#

Granted, she can load everything fine via the Google Chrome Citrix Receiver add-on, but that defeats the purpose of her being able to print to her home local printer.įirst off, I had to install Receiver 12.3. I'm not too familiar with how Citrix environments are set-up (as I am only tier 1 help desk), but I hate to not give any form of resolution to the lady other then, 'get a windows PC.' That will not work in this situation! I don't know if this will help, but if you stay logged on the webpage too long, it will time out and on the time out page, it has a Citrix XenApp logo. Here is a screenshot of a similar looking page (sorry for the long link):Īfter the user clicks on an application, is when the 'starting application' black window will pop up and then where the issues start. After the log-in page loads, and the next screen loads, we get to a webpage that has a list of applications that can be launched.

After that, while it loads the next page, I do see NetScaler within the address bar. So basically at the hospital, we have a main hospital Citrix page that we log into with a username and password. Ever since she updated her MacOS, is when it stopped working for her in Safari and also Chrome. I am not sure which MacOS she had or which Receiver version she had before that (I believe it was 12.3 or 12.4).

#Receiver 12.4 for mac for mac#

She is currently using MacOS Sierra 10.12.4 and Citrix Receiver for Mac 12.5.įrom the information I gathered, around a month ago, she updated her MacOS to Sierra 10.12.3. ica file to allow access to the application. ica (or maybe the Citrix Viewer) would not launch the. It would start bouncing up and down and then suddenly, a very tiny looking taskbar would flash next to the Citrix Viewer icon at the bottom (on the taskbar) and then go away.

Finally after a few seconds, that 'starting application' window would disappear, and on the takbar on the bottom of the page, the Citrix Viewer icon would show up.

A small little spinning wheel would begin under the icon, followed by the, Citrix 'Starting application,' window.

Clicked on the designated icon, which launches an.

Logged into Citrix portal hospital page.

ica files to actually open in Safari nor Chrome. No matter what I tried, I could not get the.

#Receiver 12.4 for mac mac os#

Today, I had a lady call in using Mac OS Sierra 10.12.3. Users will log into the designated hospitals Citrix page (once logged in, NetScaler is in the web address), and then they will see a list of applications they can launch via using the Citrix Receiver. Citrix applications are launched via a Citrix portal. It's so opposite to Apple it's incredible.So I work at a Hospital help desk and once in a while we will get callers calling from home (mostly on the weekdend) regarding launching Citrix applications on their Mac laptop. The Citrix website is completely impossible for anyone who doesn't work for Citrix to use and Citrix seem to be completely incapable of seeing their product miasma through the mind of someone coming to the Citrix universe for the first time.

#Receiver 12.4 for mac how to#

Citrix make so many products and it is absolutely impossible to deduce what they all do, how (or if) they work together or how to use them. The impenetrable Citrix website is anathema to the slickness and clarity that is Apple. Then there was the Citrix support or rather lack of it. After that it never worked until you manually started the plug-in which was buried deep in the recesses of Mac OS. It was so convoluted under the old online plug-in you had to make sure you had the right version of JAVA installed just to run the installer. The main difference seems to be the installation and set-up. As has already been pointed out, this replaces the old Citrix Online Plug-in.